Contact Us

Messages from readers are always welcome here. Many of the people who use this site already understand how non GamStop casinos work and want the detail to be right, so whether you have spotted an outdated withdrawal method, a bonus term that no longer matches the operator's own page, or a confusing explanation of verification checks, we would like to hear about it.

How to reach us

The simplest way to get in touch is by email at [email protected]. A short subject line describing what your message is about, such as "Correction: payment options" or "Question about deposit limits", helps us route it to the right person in our team.

What we can help with

• Corrections: if a detail on a brand card, such as a licence, a game provider, a payment route or a wagering requirement, looks wrong, tell us where you saw it and, ideally, where the current information is published.
• Feedback: suggestions about clarity, page layout or topics you think deserve a fuller explanation.
• General site questions: how our pages are put together, how we source information, or how to find a particular guide.

What we cannot do

We are an independent information site, not a casino. We have no access to anyone's player account and cannot help with deposits, withdrawals, bonus disputes, identity checks or account closures. For any of those, please contact the casino's own customer support directly, as only the operator can look into your account.

When to expect a reply

We read every message and aim to respond within a few working days. Corrections are checked against the relevant source before any page is updated, so those can occasionally take a little longer.

Any personal details you include in an email are handled as described in our privacy policy, and we only use them to deal with your enquiry.

This site is intended for adults aged 18 and over; if gambling is causing you concern, free and confidential help is available from GamCare and BeGambleAware.